Frequently Asked Questions
Everything you need to know about shopping with GoKarts USA®
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental USA. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online Return Portal.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart, as fit can vary between different collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay and Klarna.
Are your materials sustainably sourced?
GoKarts USA® is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our manufacturing process to ensure high-quality, durable garments.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.